+49 (0) 68 98 / 6 92 - 5680

+49 (0) 160 978 41971



Our service team will answer to your request as soon as possible. Be it a breakdown at your system or relating to diagnosis requests and advice in cases where specialist support is necessary. Please fill in the adjoining Error Registration Form to describe the incident.

An initial advisory service over the telephone can often already isolate the problem, which can then be solved during the further conversation. We are on hand with assistance and advice and develop an individual solution package together with you.

For directly contacting our hotline, please use the adjoining telephone numbers (available 24/7). Here again, your problem is evaluated with the help of the adjoining error registration form. The operator then informs the respective engineering consultant who will immediately contact you and take over the further processing.

Our service consultants are available from 8 am to 8 pm on regular working days, and from 9 am to 6 pm on weekends and bank holidays.